Privacy Policy
Last updated: September 3, 2026
Introduction
Welcome to AIVideo ("AIVideo," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you use our AI-powered video and image generation platform at aiseedancev2.com and its related features (the "Service").
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Information You Provide Directly
- Account Information: When you create an account, we collect information such as your email address, profile details, and account or authentication identifiers.
- Payment and Transaction Information: When you purchase credits or subscriptions, we receive transaction details such as the plan, amount, currency, payment status, and payment-provider identifiers. Third-party payment processors handle your payment method details, and we do not store complete credit card numbers.
- User Content: We collect prompts, uploaded images, videos, audio, and other inputs you submit, together with generated outputs and related generation settings or metadata.
- Communications: Information you provide when you contact our support team or participate in surveys.
Information Collected Automatically
- Usage Data: Information about how you interact with the Service, including features used, generation activity, pages viewed, and preferences.
- Device and Log Information: Browser type, operating system, device or session identifiers, IP address, timestamps, referring URLs, and diagnostic logs.
- Cookies and Similar Technologies: We use cookies and similar technologies for authentication, preferences, security, and analytics.
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To process generation requests, provide account features, store or display results, and transmit supported inputs to selected third-party model providers.
- Account Management: To create and manage your account, process transactions, and send service-related communications.
- Service Operations and Improvement: To troubleshoot errors, monitor performance, understand feature usage, and improve the reliability and usability of the Service.
- Security: To detect, prevent, and address fraud, abuse, and technical issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Communication: To send you updates, promotional materials, and other information you may find relevant (with your consent where required).
AIVideo does not use User Content to train its own AI models unless we provide separate notice and obtain consent where required by applicable law. Third-party model providers may process User Content under their own terms and privacy policies.
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With vendors that help us operate the Service, including hosting, storage, authentication, payment, analytics, communications, and customer-support providers.
- AI Model Providers: With third-party model providers selected to fulfill your generation requests. Depending on the feature you use, prompts, uploaded content, settings, and related technical information may be transmitted to and processed by those providers under their own terms and privacy policies.
- Legal Requirements: When required by law, court order, or governmental authority.
- Protection and Enforcement: When reasonably necessary to protect users, prevent fraud or abuse, secure the Service, or enforce our Terms of Service.
- Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business or assets.
- With Your Consent: When you have given us explicit permission to share your information.
AIVideo is an independent platform and is not affiliated with or endorsed by ByteDance or other third-party model providers.
Data Retention
We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, complete transactions, meet legal and accounting obligations, resolve disputes, prevent abuse, and enforce our agreements. Retention periods vary depending on the type of information and why it is processed.
User Content and generated assets may be retained to provide generation history and download features. Where deletion controls are available, you may use them to remove content from your account. Deleted information may remain temporarily in backups or be retained when required for security, fraud prevention, legal compliance, or dispute resolution.
Data Security
We use reasonable technical and organizational safeguards designed to protect personal information, including:
- Encryption of data in transit using TLS/SSL
- Access controls and authentication mechanisms
- Monitoring and measures intended to prevent unauthorized access, fraud, and abuse
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Data Portability: Request a copy of your data in a portable format.
- Objection or Restriction: Object to or request restriction of certain processing where applicable.
- Withdraw Consent: Withdraw consent where processing relies on consent, without affecting prior lawful processing.
- Marketing Opt-Out: Opt out of promotional communications by using the unsubscribe method provided or contacting us.
These rights may be subject to legal exceptions. We may need to verify your identity before completing a request. To exercise your rights, please contact us at support@aiseedancev2.com.
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep you signed in and protect account security
- Analyze site traffic and usage patterns
- Improve our Service
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our Service.
Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.
Children's Privacy
Our Service is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@aiseedancev2.com.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including where our service providers and AI model providers operate. These countries may have different data protection laws.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@aiseedancev2.com
Website: https://aiseedancev2.com
We will respond to your inquiry within a reasonable timeframe.