Privacy Policy

Last updated: March 1, 2026

Introduction

Welcome to Seedance 2 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video and image generation platform at aiseedancev2.com (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Information You Provide Directly

• Account Information: When you create an account, we collect your email address, username, and authentication credentials.
• Payment Information: When you purchase credits or subscriptions, we collect billing information. Payment processing is handled by third-party payment processors, and we do not store your complete credit card details.
• User Content: Text prompts, uploaded images, and other content you submit to generate videos or images using our AI models.
• Communications: Information you provide when you contact our support team or participate in surveys.

Information Collected Automatically

• Usage Data: Information about how you interact with our Service, including features used, generation history, and preferences.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI video and image generation services.
• Account Management: To create and manage your account, process transactions, and send service-related communications.
• AI Model Improvement: To enhance and train our AI models. Your generated content may be used to improve model quality unless you opt out.
• Security: To detect, prevent, and address fraud, abuse, and technical issues.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Communication: To send you updates, promotional materials, and other information you may find relevant (with your consent where required).

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our Service, including cloud hosting providers, payment processors, and analytics services.
• AI Model Partners: We integrate with various AI model providers (such as Seedance, Sora, Veo, Kling, and others) to deliver generation services. Your prompts and content may be processed by these providers according to their respective privacy policies.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

Generated content (videos and images) is stored on our servers for a limited period to allow you to access and download your creations. You may delete your generated content at any time through your account settings.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL
• Secure storage of data at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Data Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of certain data processing activities, including marketing communications.
• AI Training Opt-Out: Request that your generated content not be used for AI model training.

To exercise these rights, please contact us at support@aiseedancev2.com.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Deliver targeted advertisements (with your consent)
• Improve our Service

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our Service.

Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access.

Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@aiseedancev2.com.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@aiseedancev2.com

Website: https://aiseedancev2.com

We will respond to your inquiry within a reasonable timeframe.